“Your freight rates are competitive. Your quoting process isn’t.”
Cargo digitises the entire freight quoting, booking, and rate management workflow — replacing email-based, manually intensive processes with an always-on digital platform that delivers instant quotes, automated booking, and margin-protective rate management across all modes and lanes.
In freight, speed of quote is speed of sale. And yet most forwarders and shippers still rely on manual rate lookup, email chains, and spreadsheet-based booking processes that introduce delay, error, and margin leakage at every step.
Cargo gives freight service providers and shippers a branded, cloud-based digital experience — one where customers can receive instant quotes, book on demand, and track their shipments in real time. Your brand is front and centre at every touchpoint, while Cargo’s automation handles the complexity behind the scenes.
Automate rating and quoting across all modes — air, ocean, road — reducing labour costs and ensuring customers always receive the most competitive, margin-protected rate.
Give clients an on-demand booking experience — instant visibility, self-service access, and branded digital engagement from quote through to booking confirmation.
Factor live carrier capacity and schedule information into every quote — automatically surfacing service options and recommending optimal routing.
Automatically present high-margin add-on services — insurance, customs clearance, warehousing — at the point of booking when they are most relevant.
Seamlessly connect Cargo to your existing freight forwarder TMS — no rip-and-replace, just a digital customer-facing layer that amplifies what you already have.
Real-time shipment status for every booking — giving clients the continuous communication and self-service access that today’s market demands.
A Cargo deployment is built around a phased approach — delivering a functioning digital quoting experience quickly, then layering in additional automation and integration over time.
Map your current quoting workflow, rate structures, booking volumes, and margin profile. Identify where digitalisation delivers the fastest return — by mode, lane, or customer segment.
Load your rate cards, surcharges, and margin rules into Cargo’s digital rate management engine. Configure the logic that protects margin and ensures competitive positioning on every quote.
Launch your branded digital quoting and booking experience. Connect to your TMS for seamless booking flow-through. Go live with your first digital customers — often within 4–6 weeks.
Use Cargo’s digital platform to prospect new clients, re-engage dormant accounts, and upsell high-margin services — turning your digital capability into a competitive sales advantage.
These illustrative scenarios reflect the freight digitalisation challenges Cargo is designed to address — and the commercial outcomes forwarders and shippers are achieving.
A mid-sized freight forwarder operating across Asia-Australia lanes was losing quotes to competitors who could respond faster. Their manual quoting process took 4–8 hours; competitors with digital platforms were responding in minutes.
An ocean carrier was spending significant operational resource handling booking inquiries and rate requests through manual channels — primarily email and phone — for a customer base that increasingly expected digital self-service.
A large importer managing freight across 40 trade lanes had no systematic approach to rate management — rates were negotiated ad hoc, stored in spreadsheets, and compared manually, creating inconsistent procurement outcomes and margin leakage.
Cargo delivers value for any organisation where freight quoting, booking, and rate management is still a predominantly manual process — and where the competitive and commercial cost of that manual model is becoming impossible to ignore.
Whether you’re a forwarder looking to win more digital-first customers, or a shipper looking to take control of your freight procurement, Cargo meets you where you are.
Compete with digital-first forwarders by giving clients an instant, branded quoting and booking experience.
Reduce cost of service and improve customer experience through digital self-service booking and rate management.
Systematic freight procurement — rate benchmarking, consolidation opportunities, and margin protection across all lanes.
Digitise outbound freight management — from export quoting through to booking, documentation, and track-and-trace.
Cargo’s impact flows directly to revenue, margin, and the cost of service — the metrics that freight operators and shippers care about most.
A Cargo engagement starts with a structured assessment of your current quoting workflow — mapping the gap between your manual process and what the market now expects, and quantifying the commercial cost of that gap. It’s a concrete deliverable that builds the business case before any deployment decision.
Multi-enterprise supply chain orchestration — connecting suppliers, carriers, and partners into a unified real-time network view.
Intelligent carrier allocation and last-mile automation — the best delivery decision for every order, every time.
Continuous network diagnosis and real-time optimisation — running across Flow, Swift, and Cargo simultaneously.