On determining the performance level to be achieved in line with strategic thrust phased operational & execution process, you have to execute flawlessly. This means you need to create the structure for fulfilment necessary to support and be in alignment with the declared and committed strategy. A strategy is only as good as your commitment to executing it, supported by management vision and structure.
The operational conversation focuses on creating opportunities to increase profitability, customer retention, employee satisfaction and cash flow. This guide offers a process to take care of the operational side of the equation. In very simple terms strategy is about growing revenue and operations execution is about making a profit while producing high levels of productivity, seamless work process, customer and employee satisfaction. The alignment of these two domains is critical to creating a performance breakthrough.
The operational execution of the strategy occurs through the design of a new structure for fulfillment. This structure for fulfillment becomes the ongoing processes of the company. This support brings forth the performance breakthrough in accordance with the strategic commitment. The effectiveness of the new structure for fulfillment can be measured by the following area; Support the Operational Execution Strategy, Shorten Cycle Times, Minimise Waste, Limit the amount of Variation and Errors, Produce High Level of Customer Satisfaction & Employee Satisfaction and Exceed targeted Profit Margins.
Before going further, you should assess current scenario v/s targeted improvements required, if you are satisfied with your answers, there is no need to continue. But, if you are not satisfied with your answers, you may need to take action.
You need to create a compelling and powerful structure for operational execution fulfillment in order to realize the performance breakthrough. Waiting too long to take the necessary action to fix operations will have a negative impact on cash flow, loss of market share, high turnover, higher cost structures or flagging reputation can be deadly.
Operational Improvements
It is a well known fact that rather than build quality stops or checkpoints, it is better to build it into the process. Rather than build into the process, it is better to design quality into the supply chain. Warehouse design is a skill of building in best practice and optimized locations, layout, processes, picking strategies. material flow concepts into the design. We use Design tools to have 3D perspectives, we apply cost calculation and process design tools to work out basic activities and use as scenario testing. Synoptima also applies Simulation to check various scenario impacts before committing millions in finalizing or deciding on the ultimate design. Our designs can consider the land site, building, yard areas, docks, layout and more. Let us help your next warehouse to be designed reliably from the beginning.
Process & Material Flow Design
For operators it is an ongoing challenge to establish period on period improvement plans. It seems to never be enough and the more you do well, the greater the expectations next time. Synoptima helps clients who run their own operations (Shippers, 3PL, Distributors and Carriers) with their improvement planning and the execution of those plans. With our analytical mindset we can highlight improvement areas, with our quality mindset we can establish robust lean/standards, with an engineering mindset we optimize material flows, layouts and resource assignment, with our innovative mindset we transform your operations with the use of technology. Synoptima is experienced at making operations improve on an ongoing basis.
Operational Improvements
Whether for a new site or to lower costs of existing operations, Process & Material Flow Design helps to ensure that all processes, material and material flows are optimized. Looking at the the key pillars of organization, processes, resources and space in consideration of the operations requirements, Synoptima applies its LOPASO methodology to lower warehouse/logistics costs whilst improving the effectiveness. All process and material flow optimization commences with preliminary assessment of existing operations in light of the key pillars, forming the basis of information for material flow design. Then our engineers will apply the LOPASO tools to conduct the optimization scenarios.
Productivity & Operations Turnarounds
Your operations are failing, orders are not being processed, inventory stock takes are a mess, you are losing money. Unsure of the root cause, insufficient support and you need to act quickly. Synoptima with their extremely robust Supply Chain Engineering methodology and tools will come to your support. Our Rapid Response team are pooled from different operating locations at the time of need and since they all function on the same Synoptima method, results come together real quick. In most cases within 2-3 days of detailed review, critical issues are identified, recommendations in place and many of the actions already commenced. Don’t let the bleeding continue, do not damage your reputation with poor reactions and poor results.
Functional Audits
The use of functional audits are many and varied. They can apply as a type of quality benchmark, where key attributes are audited and compared. They also served as a type of preventative health check, which considers lead-indicators of potential failures. Through this approach we help clients to improve operations, implement successful quality programs, evaluate the vulnerabilities and successes of an operation. In the Synoptima toolkit there are warehouse, transport, total supply chain perspectives to apply.